Refund policy


Last Updated: August 29, 2026

Thank you for shopping at Atomic Notion. We want you to be satisfied with your purchase. Because our products are digital templates and files delivered electronically, returns work differently from physical products.

1. Digital Products

All products sold through atomicnotion.online are digital products, including templates, spreadsheets, planners, documents, and other downloadable or electronically delivered files.

Because digital products cannot be physically returned, all sales are generally final once the product has been delivered or accessed.

2. When We May Offer a Refund

Although digital purchases are generally non-refundable, we may consider a refund in the following situations:

  • You purchased the same product more than once by mistake.

  • The purchased file is technically defective or corrupted and we are unable to provide a working replacement.

  • You received a product that is substantially different from the description on our website.

  • You were charged multiple times for the same transaction due to a technical or payment-processing error.

  • Another exceptional circumstance is approved by our support team.

Refund requests are reviewed individually.

3. Technical Problems

If you experience problems downloading, opening, or using a purchased template, please contact us before requesting a refund.

We will make reasonable efforts to:

  1. Identify the issue.

  2. Provide instructions to help you access or use the product.

  3. Provide a replacement file or updated version when appropriate.

If we cannot resolve a significant technical problem with the purchased product, we may issue a refund at our discretion.

4. Refund Request Period

Refund requests should generally be submitted within 7 days of purchase.

To request a refund, contact us using the information below and provide:

  • Your full name

  • Email address used for the purchase

  • Order number or transaction details

  • Name of the purchased product

  • Reason for your refund request

  • Any relevant screenshots or information about the problem

5. Non-Refundable Situations

Refunds generally will not be provided for:

  • Change of mind after purchasing a digital product.

  • Failure to read the product description before purchase.

  • Failure to use the purchased template.

  • Lack of knowledge of how to use the software or platform required for the template, when the product description clearly identifies the requirements.

  • Incompatibility caused by software, hardware, or applications that are not supported by the product.

  • Requests made outside the applicable refund period.

  • Products that have already been successfully downloaded or accessed, unless an eligible issue described in this policy applies.

6. Refund Approval

If your refund request is approved, the refund will generally be issued to the original payment method used for the purchase.

The time required for the funds to appear in your account may depend on your payment provider or financial institution.

7. Duplicate Purchases

If you accidentally purchase the same digital product multiple times, please contact us as soon as possible. After verifying the duplicate transaction, we may issue a refund for the duplicate purchase.

8. Unauthorized or Fraudulent Transactions

If you believe that a purchase was made without your authorization, please contact us immediately. We may request additional information to verify the transaction and investigate the matter.

9. How to Contact Us

For questions regarding returns, refunds, or technical problems with a digital product, please contact us:

Store Name: Atomic Notion
Website: atomicnotion.online
Email: boughaz@atomicmail.io
Phone: +1 816-025-6182
Business Address: 4640 S 2850 W APT 229, West Valley City, UT 84119, United States
Owner: TEJPAL BHATIA

We will review your request and respond as soon as reasonably possible.

10. Policy Changes

We reserve the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

By purchasing a digital product from Atomic Notion, you acknowledge and agree to this Return & Refund Policy.